Welcome to the website of the Ministry of Foreign Affairs (MOFA) of the Republic of China (Taiwan). In order to ensure your security when accessing the services and information provided by this website, we would like to introduce our privacy and website security policies. Please read the following information carefully.
1. Privacy policy
(1) Scope of policy
- This policy applies to the use and protection of personal information collected when using the services offered by this website. This policy does not apply to other websites that can be accessed via hyperlinks on this website. As the other websites are governed by their own specific privacy policies, this website will not bear any liability for your security while you browse those websites.
(2) Collection and use of information
- (a) This website will not collect any personal information when you simply browse or download files from it.
- (b) In order to provide you with the best possible interactive services, please provide accurate personal information, including your name, phone number, and email address when requested, while using certain services on this website, such as when sending messages to the Minister’s Mailbox, making online service requests, and filling out surveys or taking part in a prize drawing.
- (c) This website will log users’ IP address, access time, and frequency of access to information for the internal administrative purpose of analyzing the volume of website traffic and network activity. This information is important to our efforts to improve our services.
- (d) This website will read and write cookies in your browser. You may block such cookies by adjusting the browser settings to a high level of privacy under Internet Options in your browser. This may, however, disable some functions of this website.
- (e) This website will not share, sell or lease your personal information to or exchange it with other groups, individuals, or private entities, except under the following circumstances:
- i. As required for a lawful investigation conducted by a judicial authority;
- ii. As required for an investigation or use by an authorized organization in the execution of its duties; and
- iii. Based on a good-faith belief that disclosure is required by law, or for management use in the maintenance or upgrade of website services.
(3) Information security
- The computer servers hosting this website are equipped with a firewall, antivirus systems and other security safeguards. Only authorized personnel have access to the system and visitors’ information. In addition, the information collected by this website is transmitted by SSL protocol to further prevent unauthorized access by a third party.
(4) Users’ obligations
- (a) You agree to provide accurate and complete information about yourself when using this website’s online interactive services. If the information you provide is inaccurate or incomplete, we reserve the right to deny any or all services.
- (b) You and MOFA are responsible for keeping confidential your password and username. Please ensure that your account is protected from use by others. If you share a computer with another person or use our services on a public computer, remember to close the browser to prevent other people from accessing your personal information or email.
- (c) You agree to observe all applicable domestic and international laws in your online activity, and bear full responsibility for all actions that occur with your account and password.
2. Security policy
- The security measures for this website are established in accordance with the Information Security Management Directions for the Executive Yuan and Its Subordinate Agencies and are to be observed by all MOFA staff when carrying out their duties.
- This website provides the public with up-to-date information on our diplomatic work and available consular services under the principles of transparency, national security, and confidentiality.
- Unauthorized persons are prohibited from taking any action that would compromise the confidentiality, integrity, or utilization of this website. Violations will be handled in accordance with the law.
- This website has adopted the following security measures to ensure its security and uninterrupted service:
- (a) a firewall and antivirus systems to prevent illegal intrusion;
- (b) measures to monitor network traffic and block malicious activities;
- (c) software to detect and correct website vulnerabilities through nonperiodic scanning of the network;
- (d) nonperiodic simulated cyberattacks and security drills; and
- (e) daily backup operations.
3. Revisions and inquiries
- This website’s privacy and security policies are subject to revision when deemed necessary. Any revisions to the policies will be posted immediately on this website. Please contact us via the Minister’s Mailbox should you have any questions or suggestions about the policies.